SMS Program & Opt-In
Effective date: July 10, 2026
This page describes the Ascend SMS/text messaging program operated by LevelUp Systems LLC (“LevelUp Systems,” “we,” “us,” or “our”) at ascend.levelupsystems.io. It is intended to give a complete, at-a-glance view of how clients opt in to receive text messages, the exact consent language they see, the categories of messages sent, and how to opt out. All messages referenced below are sent by LevelUp Systems as the message sender of record.
1. Where and When Consent Is Collected
Clients provide their mobile phone number and opt in to receive SMS messages during the client sign-up flow on Ascend, at:
https://ascend.levelupsystems.io/signup
The sign-up flow is a short wizard. On the second step, after the client has entered basic account information, they are asked for their full name and mobile phone number. Directly below the phone number field are two independent SMS opt-in checkboxes — one for transactional messages and one for promotional messages — with the exact consent language shown in Section 2 below.
Both checkboxes are unchecked by default and both are optional. The client must actively check each box to grant that specific consent; the two consents are collected independently and are never bundled. Consent to receive promotional/marketing text messages is not a condition of purchase or of using the Service. A client may opt in to transactional messages only, promotional messages only, both, or neither.
2. Exact Opt-In Consent Language (both checkboxes)
The following language appears next to each of the two SMS opt-in checkboxes on the sign-up page. This is the exact wording a client sees at the moment they grant each consent.
Transactional messages.I agree to receive recurring automated text messages from this studio at the phone number above for booking confirmations, reminders, cancellations, and account or security notices. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Privacy Policy and Terms of Service.
Promotional messages (optional).I separately agree to receive promotional and marketing text messages — including announcements, offers, and updates — from this studio at the phone number above. Consent to receive promotional text messages is not a condition of purchase or of using the Service. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Privacy Policy and Terms of Service.
3. Visual Preview of the Opt-In Area (as rendered on the sign-up page)
The following is a visual replica of the phone-number field and the two independent SMS consent checkboxes as they appear on step 2 of the client sign-up wizard at https://ascend.levelupsystems.io/signup. Both checkboxes are unchecked by default; the client must actively check each one to grant that specific consent.
Note: the fields and checkboxes above are disabled on this page because this is a preview. On the live sign-up page at /signup, the fields are editable and each checkbox is independently interactive. The two consents are never bundled — a client may check either, both, or neither.
The following screenshot shows the same area captured directly from the live sign-up page:
4. Categories of Messages
- Transactional: booking confirmations, reminders, schedule changes, cancellations, receipts, payment notifications, and account or security notices.
- Promotional (opt-in only): announcements, offers, and updates sent by LevelUp Systems, which may include content from the business the client is connected with on the platform.
5. Message Frequency
Message frequency varies based on the client’s activity and preferences. Clients may receive up to approximately 10 messages per month for transactional notifications and, if opted in, additional promotional messages.
6. Message and Data Rates
Message and data rates may apply. Check your mobile plan for details. LevelUp Systems is not responsible for charges imposed by your wireless carrier.
7. Opt-In, Opt-Out, and Help Keywords
Clients may manage their subscription at any time using the standard keywords supported by our program:
- Opt-in keywords: START, YES, UNSTOP, JOIN
- Opt-out keywords: OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, STOP, STOPALL
- Help keywords: HELP, INFO
8. Sample System Messages
Ascend: You are now opted in to receive messages from [Business Name]. For help, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Message frequency varies.
You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.
Reply STOP to unsubscribe. Msg & Data Rates May Apply.
9. Sample Program Messages
Ascend: Hi [First Name], this is a reminder from [Business Name] that your booking is scheduled for [Date] at [Time]. Questions? Reply to this message. Reply STOP to opt out.
Ascend: Your booking with [Business Name] is confirmed for [Date] at [Time]. To reschedule, visit [URL]. Message and data rates may apply. Reply STOP to opt out.
Ascend: [Business Name] here — new spots are available for next week. Book your session now at [URL]. Reply STOP to unsubscribe. Message and data rates may apply.
Ascend: Hi [First Name], your payment of $[Amount] to [Business Name] has been received. Thank you! For support visit [URL]. Reply STOP to opt out.
Ascend: [Business Name]: We have an update for our clients — [Message Content]. For more info visit [URL]. Message and data rates may apply. Reply STOP to unsubscribe.
10. Privacy of Mobile Information
No mobile information will be shared with third-parties/affiliates for marketing/promotional purposes. All categories of information sharing described in our Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For the complete privacy disclosures, see our Privacy Policy. For the platform terms of service, see our Terms of Service.
11. Contact
Questions about the SMS program? Contact us: